When navigating TalkBroker, remember to
wait until the end of the question prompts to speak your commands.
For more information, review the following topics.
Login InstructionsTo access TalkBroker, simply dial 1-800-240-5869.
The next step is to speak or key in your TD
Waterhouse Discount Brokerage account number. If your account number contains a letter, enter the letter by
pressing the asterisk (*) followed by the key on which the letter
appears, and then the number corresponding to the position of the
letter on that key. For example, if your account number is 1G1111,
press 1, *41, 1, 1, 1, 1. Please use the following numeric alphabet guide as a reference.
To access each letter, you will need to enter two numbers. First,
enter the number of the phone button on which the letter appears.
Then press 1, 2 or 3 to indicate whether the letter is in the
first, second or third position on that button. For example, you
would press *41 for the letter "G," since "G" appears on the 4 key
in position 1. Note: there are exceptions for the letters Q, R, S
and Z as indicated below. | Numeric
Alphabet |
|---|
A
21
B 22
C 23
| D
31
E 32
F 33
|
|---|
G
41
H 42
I 43
| J 51
K 52
L 53
|
|---|
M
61
N 62
O 63
| P 71
Q 77
R 72
S 73
|
|---|
T
81
U 82
V 83
| W 91
X 92
Y 93
Z 99
|
|---|
The final step required to complete the login process is to
speak or key in your four-digit TalkBroker password. Once your
password is verified, you will be ready to enjoy TalkBroker! If you do not have a password, or you are not certain of your
account number, please contact the Electronic Brokerage Services
Help Desk at 1-800-667-6299.
Main Menu| Desired
Service | Say... |
|---|
| To access QUOTES for Cdn. and U.S.
stocks and options, mutual funds, and indices. | "QUOTES" - then select type of
quote when asked. Say the company name (not the ticker
symbol).* |
|---|
| To review major
indices in the MARKET
BASKET. | "MARKET MONITOR" - then select
MARKET
BASKET when asked. |
|---|
| To access a
listing of NEW
ISSUES. | "MARKET MONITOR" - then select
NEW
ISSUES when asked. |
|---|
| To set
your PERSONAL PROFILE
for quote length and detail. | "PERSONAL PROFILE." |
|---|
Action Commands| Desired
Action | Say... |
|---|
| To go to the
MAIN MENU to enable
another service selection. | "MAIN MENU" - then select
desired service. |
|---|
| To TRANSFER to an Investment
Representative, the Help Desk, or TeleMax. | "TRANSFER" - or press 0 on
phone pad. |
|---|
| To
receive instruction that will HELP you respond to the
current TalkBroker question. | "HELP." |
|---|
Market IndicesAvailable from the MARKET
BASKET or as separate requests in
QUOTES | Index | Say... |
|---|
| &SP TSX
Composite Index | The TSX
Composite |
|---|
| &SP TSX
Venture Index | The TSX Venture |
|---|
| Dow Jones
Industrial Average | The Dow |
|---|
| NASDAQ
Composite Index | Nasdaq |
|---|
| &SP 100
Index | &SP 100 |
|---|
| &SP 500
Index | &SP 500 |
|---|
| Canadian Dollar
Spot | Canadian Dollar |
|---|
| US Dollar in
Canadian Dollars | US Dollar In
Canadian |
|---|
| Toronto Gold
Price | Gold Spot |
|---|
| Toronto
Silver Price | Silver Spot |
|---|
Personal ProfileSet the amount of quote detail that you
would like to receive. This profile is stored for future calls. | Personal
Profile | Equity
Quotes |
|---|
| Short | Last Price, Change,
Tick |
|---|
| Medium | Last Price, Change,
Tick, Volume |
|---|
| Long | Last Price, Change,
Tick, Volume, Bid, Ask |
|---|
|
Detailed | Last Price, Change, Tick,
Volume, Bid, Ask, Bid Lots, Ask Lots |
|---|
Helpful Hints| Q: | How do I change an order that I have
already placed? | | A: | To change your order, choose "Account
Inquiry," then "Orders." Please say your account type (for example,
"Canadian Cash"). You will then be asked if you wish to review,
change or cancel an order. Say the appropriate choice (e.g.
"change"). | | Q: | How do I retrieve an Option quote? | | A: | After selecting a company, you will be
prompted for the month, strike price, and call or put. Say your
response in the same order as prompted. |
|
